Opening Hours
Monday to Friday, 8am – 5pm
After Hours
The Practice is not open After Hours.
- HealthLine: 0800 611 116 is New Zealand’s national telephone triage and health service. For FREE after-hours telephone advice with a registered nurse. There is also a dedicated Healthline for COVID-19 enquiries on 0800 358 5453.
- Marlborough Urgent Care Centre: 03 520 6377 provides after hours GP care. Patients can access this service from 8am and 8pm daily including public holidays. No appointment necessary. Wairau Hospital, Gate 2, Hospital Rd.
- Wairau Hospital, Emergency Department: 03 520 9999 provides emergency care 24hours/day, 7 days/week. Wairau Hospital, Gate 2
Daily Triage Service
The Practice provides a nurse phone triage service for enrolled patients. After consultation
with a nurse, patients may be allocated to a ‘book on the day’ appointment to see a doctor, nurse practitioner or registered nurse.
Appointments
Appointments may be made through Myindici or by calling reception. The Practice reserves some ‘book on the day appointments’ if you require urgent medical attention. These appointments are booked through a nurse.
Please note that failure to attend a booked appointment may result in a full charge for the missed consultation.
Repeat Prescriptions
Patients are encouraged to use Myindici to request a repeat prescription. Patients may, however, call the surgery and leave a message on the ‘prescription line’ (option 2). Repeat prescriptions will be issued in line with our Repeat Prescription policy.
Awanui Labs (Medlab)
We do not provide a routine phlebotomy service on site. Patients are required to book an appointment 03 520 5060.
- Blenheim Collection Centre,
9 Maxwell Rd.
Opening hours: 7.30am to 12.30pm weekdays - Wairau Hospital Collection Centre,
Wairau Hospital, Main Entrance.
Opening hours: 8am-4.45pm weekdays.
Billing
It is requested that patients pay for their appointment on the day of their consultation. Payment can be made with cash, Eftpos or credit card. Paywave is available. There are no surcharge or transaction fees. Patients may also be emailed an invoice for their service and can pay online. Our back account number is ASB 12 3167 0252238 00
Results
Patients will be contacted by phone with abnormal or concerning results. Your results will also be available on Myindici.
Chaperone
You are welcome to request a chaperone during your appointment at any time. This can be a family member, friend, or member of staff. With your consent, a clinician may also request a chaperone during your appointment.
Facilities for Patients with Accessibility Needs
Our facility is wheelchair accessible including wheelchair accessible toilet facilities.
Isolation Facilities
For patients with communicable conditions, our isolation room ensures safety and comfort. If you have symptoms like a cough or cold, please contact reception before your appointment to arrange appropriate care.
Translation Services
We have access to some in person translation services if booked in advance. We can also arrange telephone translation services if required.
Feedback
Our aim is to provide an excellent service. We welcome all feedback on our service both compliments and complaints.
